Frequently Asked Questions
Custom Sign FAQs. Answers, Fast. Like Our Signs.
These custom sign FAQs cover everything you need to know about ordering, artwork, production, shipping and our policies – all in one place. Can’t find your answer? Our team is one call or email away.
Ordering & Artwork
Browse our shop, choose your product, select
your size, material and options, then upload your artwork right at
checkout. Ordering is available online 24/7 from any device. Prefer
to talk it through first? Call 657-566-0912.
Print-ready PDF or vector files (AI, EPS, SVG) give the sharpest
results. High-resolution JPG, PNG or TIFF files at 150 DPI at
final print size also work great. See our full
Artwork Guidelines for the
details.
Yes. Every file is reviewed by our team before production begins.
If we spot a problem – low resolution, sizing issues,
anything that would hurt the final result – we contact you
before your sign is printed.
Absolutely. Tell us where the sign will be displayed, whether it
will live indoors or outdoors and how long you plan to use it, and
we will recommend the best material for your project – from
premium acrylic to aluminum, PVC, Coroplast, banners and more.
Production & Shipping
Fast is our specialty. Orders placed by 12:00 PM ship the
next business day and are typically overnighted to
you. Orders placed after noon ship one business day later. Full
details on our Shipping &
Returns page.
Yes. Get Quick Signs ships custom sign products to businesses,
organizations and events in all 50 states.
You will receive tracking information when your order ships. For an
update any time, contact our team with your
order number, or call 657-566-0912.
Only before production begins – and because
we move fast, that window is usually just a few hours. If you need
to change or cancel, contact us
immediately. Once a custom sign is in production it cannot be
changed or cancelled.
Pricing, Returns & Support
Pricing depends on the product, dimensions, material, quantity and
finishing options. Browse our shop for product
pricing, or contact us with your project
specifications for help.
Because every sign is custom made with your artwork, custom orders
cannot be returned or exchanged. But we stand behind our work: if
your order arrives damaged or has a printing defect, report it
within 48 hours of delivery with photos and we will reprint it
free. Full policy on our
Shipping & Returns page.
Email sales@getquicksigns.com
within 48 hours of delivery with your order number
and photos of the damage. We will arrange a free reprint and get a
replacement moving right away.
Call 657-566-0912 or email
sales@getquicksigns.com.
Include your order number and the name or email address used when
the order was placed.
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